Terms of service.
Cancelations By Us
If we have to cancel your test for reasons within our control, we will provide a full refund.
Cancelations By You
Should you order a test and need to cancel, please contact us as soon as possible. If your test has not been completed, we will provide a refund to the card you paid with, less a 3% service fee. On rare occasions that you request a cancelation on the day that we complete your test, you will not be eligible for a refund as the service will have already been completed. If you ordered a check payment test and this is the case you will still be responsible for payment.